Privacy Policy

This Privacy Policy explains how [LEGAL ENTITY NAME] ("Deal It", "we", "us") collects, uses, and protects your personal information when you use the Deal It mobile application (the "App"). By using the App you agree to the practices described here.

1. Information we collect

• Account information: your mobile phone number (used to sign in), and the first name, last name, and optional email address you provide.
• Order & delivery information: items you order, order totals, fulfilment choice (delivery or pickup), payment method selected (cash on delivery or loyalty wallet), and the delivery addresses you save.
• Loyalty information: your points balance, lifetime points, tier, transaction history, daily-spin activity, and referral relationships.
• Device information: a push-notification token so we can send you order updates, and your language preference.

2. How we use your information

• To create and secure your account and authenticate sign-in.
• To place, process, and deliver your orders.
• To calculate and award loyalty points, tiers, and rewards.
• To send you order-status notifications.
• To provide customer support and prevent fraud or abuse.

3. Legal basis

We process your information to perform the service you request (fulfilling orders and operating the loyalty programme), to comply with legal obligations (such as retaining transaction records), and with your consent (such as push notifications, which you may disable at any time in your device settings).

4. How your information is stored and shared

Your data is stored using Google Firebase (Authentication, Firestore, Cloud Functions, Cloud Messaging), operated by Google LLC as our data processor. We do not sell your personal information. We share it only with:

• Merchants and delivery partners — the minimum information needed to prepare and deliver your orders.
• Service providers (e.g. Google Firebase) that operate our infrastructure under confidentiality obligations.
• Authorities — where required by applicable law.

5. Data retention

We keep your account information while your account is active. Order records are retained for accounting and legal purposes even after account deletion, but are stripped of your saved delivery-address details.

6. Your rights and choices

• Access & correction: you can view and edit your profile and saved addresses in the App.
• Account deletion: you can permanently delete your account from Account → Settings → Delete my account. This removes your profile, points, addresses, and notification history.
• Notifications: you can turn off push notifications in your device settings at any time.

7. Children

The App is not directed to children under 13, and we do not knowingly collect their information.

8. Security

We protect your data with server-side access controls: sensitive fields such as points, wallet balance, and tier can only be changed by our trusted server code, never directly by a device.

9. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by the "Last updated" date above.

10. Contact us

Questions about this policy or your data? Contact [LEGAL ENTITY NAME] at [SUPPORT EMAIL], [REGISTERED ADDRESS], Qatar.